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How It Works

Butler Property Company understands the importance of keeping your property in excellent shape at all times, which is why we conduct regular inspections and focus on preventative maintenance!

When you ignore small issues in your rental home, they can have the potential to turn into larger, more costly problems in the future. That's why our team is sure to make small, frequent repairs. Additionally, we are dedicated to addressing any maintenance request your tenant may have quickly and efficiently.

It is our goal to create positive relationships with each and every tenant, ensuring they stay happy, and your turnover rates stay low. We are always prepared to handle any maintenance related emergency to make your tenants feel comfortable and at ease in your rental home.

When you work with us, you will never have to worry about spending your free time handling maintenance work, we will take care of it!

We utilize a software platform in which tenants can submit maintenance requests 24 hours a day, 7 days a week, and our maintenance staff is immediately notified. The platform allows for communication to flow speedily and effectively to all involved parties – the owner, the tenant, Butler Property Company, and the contracted vendor completing the work. We then provide real-time updates on the status of each repair, with supporting pictures and information. This helps ensure residents are satisfied with their rental experience and property owners' homes are well cared for. This approach to maintenance has catapulted our service ratings for both owners and tenants!

Our vendors are a HUGE component of our success! We only use contractors who are licensed, certified, and carry proper insurance. We measure every performance metric necessary to give preference to vendors who meet the criteria of being timely, providing quality repairs, and have the best service reviews. As a company managing thousands of properties, we also receive preferential pricing, a savings we happily pass along to you!